If we are managing your property, we will be your main point of contact for any issues you may have. In the case of emergencies that may fall outside of our remit please note the following:
All maintenance must be reported via our Maintenance Report Form at the bottom of this page. We aim to complete all maintenance requests in line with our response times listed below. However please note that reporting your maintenance issue through another channel may lead to delays.
Please note that items marked with a * are required
As New Space client, you’ll experience the same service levels offered by big players, but at much lower cost. This means high-quality marketing, a polished and streamlined process for finding tenants, and support from an experienced and dependable property management team.
Our property management service is the best in the area. Your tenants will have great online systems for reporting tasks and paying rent, and you’ll have access to trusted local tradesmen who charge reasonable rates. Our rent accounting is on the money and our arrears rate is close to zero.
Residential management and lettings are our core business. So we focus all our effort on doing them well. We’ve been in the market for nearly 10 years. Today, we’re relied on by both private and commercial landlords, who value our experience and reliability.
Deal with real people rather than a corporate machine. Richard, our branch manager, will meet with you to provide a valuation, then stay involved throughout the letting. All of our lettings negotiators are invested in our ethos of personal service: it’s why we’ve mostly grown through word of mouth.
