Our fully managed service takes care of every aspect of the tenancy. As well as finding you a tenant and collecting the rent, we can also look after your property for the duration of the tenancy. Your tenant will deal with us directly throughout their stay, with access to 24hr emergency support.
As a Fully Managed client, you will have a single senior point of contact within the property management team. You will also be able to rely on support from our team in the branch, who remain engaged throughout the tenancy.
Online fault reporting and tracking systems for tenants
Robust back-office systems to ensure faults and breakages are quickly rectified
24hr emergency support for your tenant
Members of the Property Ombudsman’s redress scheme
Detailed and independent inventories, check-ins and condition surveys
Anti-money laundering, right to reside, and identity verification checks
Deposit claim negotiation and submission
As New Space client, you’ll experience the same service levels offered by big players, but at much lower cost. This means high-quality marketing, a polished and streamlined process for finding tenants, and support from an experienced and dependable property management team.
Our property management service is the best in the area. Your tenants will have great online systems for reporting tasks and paying rent, and you’ll have access to trusted local tradesmen who charge reasonable rates. Our rent accounting is on the money and our arrears rate is close to zero.
Residential management and lettings are our core business. So we focus all our effort on doing them well. We’ve been in the market for nearly 10 years. Today, we’re relied on by both private and commercial landlords, who value our experience and reliability.
Deal with real people rather than a corporate machine. Richard, our branch manager, will meet with you to provide a valuation, then stay involved throughout the letting. All of our lettings negotiators are invested in our ethos of personal service: it’s why we’ve mostly grown through word of mouth.
